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Cleaning Preparation
Thank you for the opportunity to provide our professional cleaning service for you. Good preparation on your part helps everything go smoothly during the job. We want you to have the best possible job and to accomplish this we need your preparation in the handling of these items below. Remember the rates quoted are based upon proper customer preparation.
1- To Qualify for our EMPTY RATE, please empty as much furniture from the room being cleaned as possible.
2- Thoroughly vacuum all carpet and use a crevice tool along the wall edges and on steps. This would be a good time to install a clean vacuum bag to ensure optimal performance of your vacuum. This is especially important if you have pets that shed. If we will be cleaning your furniture please vacuum off pet hair and any debris under the cushions.
3- Remove all breakable items such as pictures, vases, lamps and other miscellaneous items from furniture tops which we will be moving.
4- Please hang full length draperies on coat hangers from the rods.
5- Please tuck up any bedspreads or skirting on beds that touches the floor.
6- Please call to the technician's attention any spots or stains which may require special attention. If possible identify the cause of a spot. If we are aware of the cause it will assist us in choosing a product to attempt removal.
7- Please bring to our attention furniture or other items that may require special handling or care.
8- Please let your pets know that our technicians do not bite. We would appreciate mutual consideration in this regard. Please have pets put in an area so they will not bark, bite or run away.
9- We may need access to a water source. If so we prefer a soft water hook up in the garage or we can use an outside faucet or an indoor sink.
10- Payment is required upon completion. We prefer personal checks, but we also accept cash, Visa, Master Card, and Discover.
11- Please clear vehicles from the driveway. We will need the space closest to the door we will be entering. If you might have to leave while we are cleaning please remove your car from the garage and park it on the street before we arrive so we don't block you in.
When you schedule you should receive an arrival time window. We make every effort to keep our appointments, however on occasion we may have to adjust our schedule. We will not rush through one job to arrive on time to the following job. By being prepared you can help us to maintain our schedule. If for some reason we have to adjust our schedule we will call to let you know. If you are curious about time feel free to call us the day of your appointment and we will give you our best estimate of arrival time.
If for some reason you must reschedule your appointment or adjust the cleaning order please give us as much notice as possible. If you give us more than a 24 hour notice you can avoid a cancellation charge.
After cleaning your carpets and upholstery keep them looking clean and fresh with Scotchgard protection.
Click here to learn what it does and how it can help keep your home sparkling clean.
Here are the other services we offer. Click on the following service you are interested in.
If you have any other questions check out our Frequently Asked Questions page or give us a call at 260-483-4383.
Thank you!!!
By being prepared you help make our job easier and allow us to be more efficient. We look forward to meeting you.
P.S.
Here are some tips for after we have performed our cleaning services.
-Adjust thermostat to 72 degrees, or if appropriate open windows
-Turn off humidifiers on furnace.
-Turn your thermostat fan control setting to “On.”
-Turn on all ceiling fans (make sure air blows down.)
-Turn on dehumidifier or air conditioning
-Run floor fans over carpet.
-Do not remove the plastic pieces placed under legs of furniture until carpet is absolutely dry. Preferably allow several days to allow moisture trapped under the plastic to evaporate therefore preventing rust or permanent furniture stain.
-Do not replace furniture or area rugs in cleaned areas for 24 hours
For walking on damp carpet…
If possible avoid walking on damp carpet. If this is not possible, use inside shoes (slippers or sandals) to walk on it. You may also walk on the carpet with clean white socks. If you must go in and out over the damp carpet, wipe your shoes thoroughly with a wet cloth each time before walking on carpet. Dirt will track off on damp carpet very easily.
Be VERY careful walking onto a hard surface (tile or wood) because it will be slippery!
You have heard the stories of unreliable service, high-pressure sales tactics, and inferior cleaning.
Read Testimonials and Watch Videos from Referral Clients.
Learn why Referral is the best choice or Contact us for more information.
Call Referral today at 260-483-4383 and schedule your appointment.
Earn FREE Cleaning with our Referral Rewards Program.
Referral's Mission 'To provide the most outstanding cleaning and restoration service experience available. To create a clean and healthy indoor environment that allows our clients to relax and enjoy a richer quality of life.'
No matter what company you choose educate yourself. Learn 6 costly carpet cleaning misconceptions. |
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Concerned about cost? Be sure you get what you pay for, Click to learn more
Already scheduled a cleaning appointment?
Click here to review our preparation checklist before we arrive so we can provide you with the best service possible.
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Visit us at 2901 Parnell Ave, Fort Wayne, IN 46805
Call us at 260-483-4383
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